Privacy Policy
Effective Date: February 3, 2025
At The Sputter®, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.thesputter.com (the “Site”), and use our services.
By using the Site, you agree to the practices described in this Privacy Policy.
- Information We Collect
We collect two types of information when you use our Site:
1.1. Personal Information
This is information that identifies you personally, such as:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed through the Sputter® Shopify site through secure third-party payment gateways)
1.2. Non-Personal Information
This includes data that does not identify you directly but is collected to improve our Site and services, such as:
Browser type and version
Device type
IP address
Pages visited on our Site
Time spent on the Site
Referring/exit pages
Geographic location
- How We Collect Information
We collect information in the following ways:
2.1. Information You Provide
When you register an account, place an order, subscribe to our newsletter, or contact us, we collect the personal information you provide.
2.2. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to gather non-personal information about your use of the Site. Cookies are small data files stored on your device that allow us to remember your preferences and enhance your experience on the Site. You can manage or disable cookies through your browser settings, but some features of the Site may not function properly if you do so.
2.3. Third-Party Services
We may also collect information through third-party services, such as analytics providers (e.g., Google Analytics), advertising networks, and payment processors. These third parties may collect data about your online activities across different websites and platforms.
- How We Use Your Information
We use the information we collect for the following purposes:
To process your orders and provide the services you request
To communicate with you about your account, orders, or other inquiries
To improve the functionality and performance of the Site
To personalize your experience on the Site
To send marketing communications, such as newsletters, promotional offers, and updates (you can opt out of these at any time)
To comply with legal obligations or protect our rights, property, and safety
- How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
4.1. Service Providers
We may share your information with third-party vendors, contractors, or service providers who assist us with the operation of the Site and our business, such as payment processors, shipping companies, and email marketing services. These parties are contractually obligated to protect your information and only use it to perform services for us.
4.2. Legal Compliance
We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
4.3. Business Transfers
If we undergo a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if your information is transferred or subject to different privacy practices.
- Security of Your Information
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it. However, no method of data transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.
- Your Choices and Rights
6.1. Access and Correction
You have the right to access, update, or correct the personal information we hold about you. You can do this by logging into your account or contacting us directly at [Insert Contact Information].
6.2. Opting Out of Marketing Communications
If you no longer wish to receive marketing emails or other communications from us, you can unsubscribe by following the instructions in the email or contacting us directly.
6.3. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6.4. Data Protection Rights
Depending on your location, you may have additional data protection rights, such as the right to request erasure of your data, object to processing, or data portability. Please contact us to exercise these rights.
- Children’s Privacy
The Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
- Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Sputter®
17340 W 12 Mile Rd Ste 104B Southfield, MI
Email: derek@thesputter.com
Sputter®
Gutter Downspout Unclogging Tool. No ladders or hoses-keep your feet on the ground for safety by using THE SPUTTER® and your existing extension poles.